HOW TO RENT

ORDERING & AVAILABILITY 

Ordering via Email

The best and most accurate way to check availability on props is to email us at [email protected]. Please include the prop item name with a link to the description page, as well as the rental period you’re interested in. Once availability has been determined we can provide you with a quote, confirm the rental and schedule pickup. Payment will be due after your order has been confirmed and before the time of pickup.  

Ordering via Website 

To place an order via our website, begin by adding all of the items you are interested in to your cart. Then navigate to your cart and select the dates you would like to rent. Next proceed to checkout, fill out your contact information and review the terms and agreements. Upon completing checkout we will then review your request, confirm availability and reach out to you via phone or email with a quote within 2 business days. Please note by completing checkout your order is not guaranteed and you will not be billed until you hear from us. Payment will be due after your order has been confirmed and before the time of pickup.  


If an item is listed as "out of stock" it may still be available for your dates, so please reach out to us to verify availability.

PRICING 

Prices are not listed under items as we price by volume. All orders require a $25 minimum. Our pricing which varies by bin size is as follows:

Small Bin (14" x 9" x 9") $25 / week

Medium Bin (20" x 14" x 9") $50 / week

Large Bin (26" x 19" x 14" $125 / week

After we receive your item request list we'll send you a quote within 2 business days. Upon confirmation of the quote, pickup will be scheduled and an invoice will be sent. We accept all major cardholders, Venmo, PayPal, cash and check. Delivery is also available for a fee determined by trip details. 

Small Bin

Medium Bin

Large Bin

PICK UPS & RETURNS

All pickups and returns should come to our studio at 

325 E 21st Street,

Ground Floor - Basement level, 

New York, NY 10011

Please email us to arrange pick ups and returns to our Prop House during normal business hours - Monday through Friday 10:00AM - 5:00PM. We can offer courier  delivery for additional charges. Our space does not have a loading dock - we are the basement ground floor storefront to the right of the main stairs. 

WRAPPING, PACKING & RENTAL AGREEMENT

All rentals are plastic wrapped, blanket wrapped, or boxed with bubble wrap before pickup. When ordering ahead of time, props will be ready to go when your courier arrives for pickup.

We make an effort to maintain props in excellent condition and to accurately depict them on our website. We strive to accurately depict our items and color match to daylight conditions, but appearance may vary under different lighting or display settings. If you have questions about the condition or appearance of an item, please ask, or make an appointment to view items in person. If you believe you have received a prop in poor or unusable condition, please contact us immediately, ideally with photos, so we can determine the cause as well as a fix, or offer you a substitute item. Additional fees may be assessed for props returning damaged, broken, or otherwise in worse condition than they were released. Please re-use the packing materials for returning your rentals — missing packing blankets or bins will result in a replacement fee. 

Contact us

If you have any questions or feedback please contact us using this form or contact us directly at [email protected]. We look forward to hearing from you!